Glossary - Socializioz Docs

Use this glossary when a Socializioz term has a specific product meaning.

Workspace and identity

Term	Definition
Workspace	The operating scope that contains the brand context, connected accounts, campaigns, posts, media, team access, and other Socializioz records available to its members.
Active workspace	The workspace currently selected for an action. Account, post, asset, campaign, and Agent operations should resolve against this scope.
Workspace role	The user’s authorized level of access inside a workspace. Roles can affect settings, approvals, team management, and other consequential actions.
Workspace overview	The main workspace dashboard and navigation surface for moving into core Socializioz workflows. See Workspace overview.
Brand Command	The workspace brand context used to guide content and campaign work, including identity, audience, tone, goals, guidelines, and AI behavior. See Brand Command.
Brand profile	The stored brand record associated with a workspace. Fresh instructions for a specific task can still override saved preferences when appropriate.

Accounts and integrations

Term	Definition
Connected account	A social account authorized for use in a Socializioz workspace. Connection does not automatically mean every publishing, analytics, inbox, or engagement capability is available.
Connection health	The current authorization and capability state of a connected account, such as healthy, reconnect required, or limited capability.
Publishing entitlement	Whether the current plan permits publishing to a destination. Connecting an account and being entitled to publish to it are separate checks.
OAuth	The provider authorization flow used to connect supported services without giving Socializioz the provider password directly.
Integration	A connection between Socializioz and an external social platform, productivity service, messaging surface, or supported AI client. Different integration types expose different capabilities.
WhatsApp AI Agent	A supported Agent access surface on eligible plans. It is not the same thing as a direct social publishing destination.

Content and media

Term	Definition
Composer	The direct creation workbench for destination selection, captions, media, platform settings, validation, approvals, scheduling, and publishing. See Post composer.
Post	Destination-specific content with its own account, caption, media, settings, schedule, approval state, and publishing result.
Content type	The destination format selected for a post, such as Feed, Reel, Story, video, or another platform-supported format.
Draft	An editable post that has not entered the active publishing queue. Drafts can preserve incomplete work before publish-time validation is satisfied.
Asset	An image or video stored in the workspace Media Library. An asset can be reused across multiple posts when it remains appropriate for the destination.
Media Library	The workspace surface for uploaded, imported, and generated media. See Media Library.
Media preflight	Validation that checks whether selected media is suitable for the intended destination and content type before scheduling or publishing.
AI media generation	The built-in workflow for requesting generated images or videos and saving successful results to the Media Library. Requested format and verified returned media metadata are treated separately where available.

Campaigns

Term	Definition
Campaign	An execution workspace for a marketing objective, connecting the campaign brief, dates, channels, planned content, real posts, and available performance. See Campaigns.
Content plan	The organized set of planned campaign ideas or deliverables. A planned item is not automatically a publishable post.
Content-plan item	One planned campaign entry that can later be updated or converted into a real draft post.

Approval, scheduling, and publishing

Term	Definition
Approval	A review decision applied to eligible content before execution. Approval does not mean the post is already live.
Pending approval	A post waiting for an authorized review decision.
Approved	A post accepted by the approval workflow and eligible to continue when its other requirements are satisfied.
Scheduled	A post queued for a future Socializioz publishing time.
Publishing	A post that has entered provider execution but has not yet reached a final confirmed outcome.
Published	A post whose supported publishing flow has confirmed a successful result.
Published externally	A workflow completed through an external handoff where the user must finish or confirm the final provider-side action outside Socializioz.
Failed	A publishing attempt that did not complete successfully. Review the returned failure before deciding whether a retry is appropriate.
Cancelled	A post removed from the active scheduled publishing queue.
Retry	A guarded attempt to run an eligible failed publication again after the underlying issue has been reviewed or corrected.
Publishing Hub	The operational center for approvals, calendar/scheduling, published work, and related publishing states. See Publishing Hub.
Calendar	The time-based view used to inspect and manage scheduled content. See Scheduling and calendar.

Agent and external AI

Term	Definition
Socializioz Agent	The conversational operating layer that can use authorized workspace context and supported actions to plan, create, review, schedule, publish, troubleshoot, and learn from results. See Socializioz Agent.
Verified result	The returned Socializioz state used to confirm that an action actually completed. Intent to perform an action is not treated as proof of success.
MCP	Model Context Protocol, used by supported AI clients to connect to authenticated Socializioz tools and workspace context. See Socializioz MCP.
Socializioz MCP	The authenticated product MCP that can operate supported Socializioz workflows subject to workspace scope, roles, plan rules, approvals, connection health, and publishing validation.
Docs MCP	The public documentation MCP used to search and read Socializioz documentation. It cannot access private workspaces or perform product actions.
ChatGPT app	The published Socializioz experience available through ChatGPT. Its approved release can differ from the current native MCP release.

Referrals and partners

Term	Definition
Refer & Earn	The in-app Socializioz area used to join the Partner Program, access the issued referral link, review earnings and referral activity, and open the partner dashboard. See Refer & Earn.
Referral link	The partner-specific tracked link used to attribute eligible new Socializioz customers to an approved partner.
Referral attribution	The program record that associates an eligible new customer with the partner whose tracked referral link led to the qualifying signup, subject to the current attribution rules.
Attribution window	The period in which a tracked referral visit can qualify for attribution. The current Socializioz Partner Program uses a 120-day window, subject to the Partner Terms.
Socializioz Partner	An approved participant in the Socializioz Partner Program. The current standard tier provides 30% recurring commission for up to 12 months on eligible referred customer payments.
Partner Plus	The upgraded partner tier providing 35% recurring commission for up to 12 months after at least 10 active paying referred customers and Socializioz approval. It cannot be self-activated.
Pending payout	Tracked partner commission that has not yet reached a completed payout state and can remain subject to review, holds, adjustments, or reversals.

Analytics, activity, and support

Term	Definition
Analytics	The Socializioz surface for available provider performance data and Socializioz delivery information. Metrics depend on platform permissions and provider availability. See Analytics.
Delivery health	Publishing outcome information derived from Socializioz post states, separate from audience engagement metrics returned by a provider.
Activity Log	A workspace timeline of supported actions and operational events used for review and troubleshooting. See Activity log.
System status	The current operational status surface for Socializioz services. See System status.
Support case	A request submitted through Socializioz Support for an issue that requires investigation or account-specific assistance.

Mobile and installation

Term	Definition
PWA	Progressive Web App, a browser-based installation option that lets Socializioz open in a standalone app-like window while using the same Socializioz account. See Download and install.
Mobile tab bar	The mobile navigation for quick access to Chat, Create, Connections, Schedule, and Library. See Mobile experience.

Last modified on August 27, 2026