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The settings hub contains all configuration options for your account and workspace. Open Settings from the sidebar (desktop) or the More menu (mobile) to access these options. Settings are organized into tabs: Profile, Notifications, Workspace, Billing, Language, Support, and Delete Account. To manage your connected social accounts, visit the connections page.

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Profile and account

The Profile tab shows your account information and session controls.
  • Email — your registered email address (read-only)
  • Display name — your account name as shown to other workspace members

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Timezone

Your timezone is a per-user preference that controls how dates and times are displayed throughout the app, including the schedule calendar, published posts, and analytics. You can change your timezone from the Profile tab by selecting a new timezone from the dropdown. Socializioz supports 16 common timezones ranging from Pacific/Honolulu (UTC-10) to Australia/Sydney (UTC+11). If you have not set a timezone, the app detects your browser’s timezone automatically. The setting is saved to your account and applies across all devices.
Set your timezone before scheduling posts to make sure calendar times match your local time.

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Session management

Socializioz maintains your session across browser tabs and devices. Here is what you need to know about session behavior:
  • Signing out — click Log out at the bottom of the Profile tab to end your current session and return to the sign-in page. This signs you out on the current device only.
  • Session duration — sessions remain active as long as you use the app regularly. After a period of inactivity, your session expires and you are redirected to the sign-in page.
  • Multiple devices — you can be signed in on multiple devices simultaneously. Signing out on one device does not affect your session on others.
  • Session security — if you suspect unauthorized access to your account, sign out immediately and change your password from the authentication provider (Google account settings or the password reset flow). Contact support if you notice activity you did not perform.
Socializioz does not currently support multi-factor authentication (MFA) or “sign out all devices.” If you believe your account has been compromised, change your password immediately and contact support.

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General settings

Owners and admins can update the workspace name and description. The workspace name appears in the sidebar and workspace selector, along with auto-generated initials used as the workspace avatar.
  • Name — the display name for the workspace, shown in the sidebar and workspace selector
  • Description — an optional description (e.g., “Marketing team workspace”)
Members who do not have the Owner or Admin role can view these settings but cannot edit them.

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Creating a workspace

You can create a new workspace directly from the workspace selector in the sidebar.
  1. Click the workspace selector in the sidebar.
  2. Click New Workspace at the bottom of the dropdown.
  3. Enter a name for the workspace and press Enter or click Create.
You are automatically assigned the Owner role for any workspace you create. The new workspace becomes your active workspace immediately, and you can start connecting accounts and inviting team members.

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Switching workspaces

If you belong to multiple workspaces, use the workspace selector in the sidebar to switch between them. The selector shows each workspace’s name and initials. A checkmark indicates the currently active workspace. Switching workspaces changes the context for all features — posts, campaigns, accounts, and media are scoped to the active workspace.

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Managing multiple workspaces

If you manage multiple brands, clients, or business units, create a separate workspace for each one. This keeps content, accounts, analytics, and billing fully isolated.

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Setting up workspaces for an agency

1

Create a workspace for each client

Use the workspace selector to create a new workspace for each client or brand. Name it clearly (for example, “Acme Corp” or “Client - Fashion Brand”).
2

Connect the client's social accounts

In each workspace, connect only the social accounts that belong to that client. Accounts are scoped to the workspace and do not appear in others.
3

Set up brand profiles

Configure a brand profile in each workspace so AI-generated content matches the client’s voice, tone, and visual identity.
4

Invite the right team members

Invite team members who need access to each workspace. A team member can belong to multiple workspaces with different roles — for example, Admin on one client workspace and Member on another.
5

Set billing per workspace

Each workspace has its own subscription plan. Choose the appropriate plan based on the client’s posting volume and feature needs.
Use consistent naming conventions for workspaces (for example, “Client - Brand Name”) so your team can quickly identify which workspace to switch to.
Notification preferences and timezone settings are per-user, not per-workspace. If you work across multiple workspaces in different timezones, your schedule displays will always reflect your personal timezone setting.

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Brand profile

Brand profiles tell the AI assistant about your brand voice, tone, and personality. All AI-generated content — captions, images, and suggestions — uses your active brand profile for context. You can create multiple profiles per workspace, each linked to different social accounts. Brand profiles are managed from the Workspace tab in settings. Each profile includes identity fields, tone of voice, target audience, AI personality sliders, and brand guidelines. You can also use Smart Import to auto-fill your profile from your website. For the full setup guide, field reference, and workflows, see brand profiles.

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Team members

Workspaces support multiple team members with role-based access.

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Roles

Socializioz uses three workspace-level roles:

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Permissions matrix

The table below shows exactly what each role can do:
The workspace owner cannot leave the workspace. To transfer ownership, contact support.

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Transferring workspace ownership

If you need to change the workspace owner — for example, when a team lead leaves or when restructuring your organization — ownership transfer is handled by the support team.
1

Contact support

Open a support ticket and request a workspace ownership transfer. Include the workspace name, the current owner’s email, and the new owner’s email.
2

Verify the new owner

The new owner must already be a member of the workspace with a Socializioz account. If they are not a member, invite them first.
3

Support processes the transfer

The support team verifies both parties and transfers the Owner role. The previous owner is downgraded to Admin.
Ownership transfer cannot be done through the app interface. This restriction exists to prevent accidental or unauthorized changes to workspace ownership.

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Role assignment rules

When inviting a new member, you can assign the Admin or Member role. The Owner role cannot be assigned through the invite flow — each workspace has exactly one owner, which is the person who created it. If you attempt to assign the Owner role programmatically, it is automatically downgraded to Admin.

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Inviting members

Owners and admins can invite new members to the workspace:
  1. Open Settings > Workspace and scroll to the Invite Member section.
  2. Enter the email address of the person you want to invite.
  3. Select a role (Admin or Member) from the dropdown.
  4. Click Add.
The invited user must already have a Socializioz account. If the email is not registered, the invite will fail with an error message. Duplicate invites to the same email are prevented automatically. You cannot assign the Owner role through the invite flow — only Admin or Member.

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Managing members

From the Members section in workspace settings, owners and admins can:
  • Change a member’s role (Admin or Member)
  • Remove a member from the workspace
Team collaboration features are available on Pro and Enterprise plans.

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Appearance and theme

Socializioz uses a dark theme by default. The app’s dark color scheme is not configurable — there is no light mode toggle or system-preference detection for theme. The dark theme applies consistently across desktop, mobile, and all views. On mobile, the device status bar matches the app’s dark theme automatically for a seamless full-screen experience.

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Language

Socializioz supports two languages: English and Arabic. Switching to Arabic also enables right-to-left (RTL) layout throughout the app. To change the app language, go to Settings > Language and select your preferred language. The change takes effect immediately across all pages. When Arabic is active, the entire interface mirrors: the navigation rail moves to the right side, the workspace layout panels reverse order, the composer preview appears on the opposite side, detail panels slide in from the left, and the schedule calendar adapts its direction. Bilingual caption fields in the composer are always available regardless of the app language. If you have not set a language, the app detects your browser language. If your browser is set to Arabic, the app defaults to Arabic; otherwise it defaults to English.

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Data isolation between workspaces

Each workspace is a fully separate environment. Content, accounts, and settings do not cross workspace boundaries:
If you manage multiple brands or clients, use separate workspaces to keep their content, analytics, and social accounts isolated from each other.
Socializioz uses cookies for essential functionality and optional analytics. When you first visit the app, a cookie consent banner appears asking you to accept or customize your preferences. You can update your cookie preferences at any time:
  1. Open Settings and look for the cookie preferences option, or click the cookie consent link in the app footer.
  2. Toggle Analytics cookies on or off — these help improve the product by tracking usage patterns.
  3. Click Save to apply your choices.
Your consent choice is stored locally in your browser. If you clear your browser data, the consent banner appears again on your next visit.

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Policy versions

Socializioz tracks acceptance of three policies: Cookie Policy, Privacy Policy, and Terms of Service. When policy versions are updated, you may be asked to review and accept the new versions.

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Danger zone

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Leave workspace

Any member except the workspace owner can leave a workspace. Leaving removes your access to all workspace content. To rejoin, another owner or admin must re-invite you.

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Delete workspace

Only the workspace owner can delete a workspace. Deletion requires typing the workspace name to confirm. This action permanently removes all posts, campaigns, media, connected accounts, and member associations.
Deleting a workspace cannot be undone. All posts, campaigns, media, and connected accounts associated with the workspace are permanently removed.

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Account deletion

You can permanently delete your account and all associated data from the settings page.

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Export your data before deleting

Account deletion is permanent. Use this checklist to save anything you need before proceeding.
There is no bulk export for all workspace data at once. Export each data type separately using the methods above. Enterprise customers with API access can pull data programmatically before deleting.
If you only want to remove a workspace without deleting your entire account, use delete workspace instead. This preserves your account and other workspaces.

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Deletion steps

1

Export your data

Follow the export checklist above to save analytics, invoices, media, and any other data you need.
2

Start the deletion process

Go to Settings and select the Delete Account tab, or scroll to the bottom of the Profile tab. Click Delete Account.
3

Review the consequences

A confirmation dialog lists what happens:
  • Your saved preferences and connected account data are removed
  • You immediately lose access to the app
  • The action cannot be reversed through the app
Click Continue to proceed.
4

Confirm with your email

Type your email address exactly as shown to confirm. This step prevents accidental deletion.
Account deletion removes all your data, including posts, campaigns, media, analytics, connected accounts, subscriptions, and preferences. This action cannot be undone.
Account deletion is permanent and immediate. Once confirmed, there is no way to recover your data through the app. Complete the export checklist above before proceeding.

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Troubleshooting

Last modified on July 22, 2026