Quick answers to common questions about Socializioz features, supported platforms, account connections, plans and billing, AI usage, and troubleshooting.
Socializioz is an AI-first social media operating workspace. The Agent can use authorized workspace, brand, account, campaign, post, media, approval, scheduling, publishing, engagement, and analytics context to help move work from a request to a verified result. You can also use the direct workspace surfaces or connect supported external AI clients through the native MCP.
Is Socializioz available on mobile?
Yes. Socializioz is available on iOS and Android, and the web app works in supported desktop and mobile browsers.
Does Socializioz support Arabic?
Yes. Socializioz includes Arabic language support and a right-to-left interface.
Current connected-account capacity is 5 on Free, 12 on Starter, and 30 on Pro. Enterprise capacity is configured for the customer. Publishing-platform access is a separate plan and rollout check.
Which publishing platforms are included?
Facebook, Instagram, and LinkedIn publishing are available across current plans. TikTok and YouTube publishing start on Starter, while X publishing starts on Pro. See plans and billing.
Is Telegram supported?
Yes. Supported Telegram alerts start on Starter, and Telegram Agent access starts on Pro. Telegram is not currently presented as a primary public social-publishing destination in the Connections experience.
Is WhatsApp supported?
Yes. The WhatsApp AI Agent is available on Pro and Enterprise for supported content and scheduling requests. It is an Agent access surface, not a standard direct social publishing destination.
What are the paid plan prices?
Starter is USD 29.99 per month or USD 299 per year. Pro is USD 69.99 per month or USD 699 per year. Enterprise pricing is custom.
Yes. Image and video generation are available directly inside the Socializioz app. Generated assets are saved to the Media Library for use in posts and campaigns.
Which video models are available?
The standard video generator uses the built-in Core service with 4, 6 or 8 second requests in 9:16 or 16:9 formats. Eligible Advanced AI Studio accounts can choose models such as Veo, Seedance, Kling, MiniMax, Grok Imagine and FLUX 3 Video; controls and durations differ by model and rollout. See AI models.
How much AI media can I generate?
Creation is charged in Creative Credits, not fixed image/video/Reel counts. Free receives 100 one-time welcome credits, Starter receives 2,000 per monthly usage window and Pro receives 6,000 per monthly usage window, including for annual subscribers. Enterprise follows its custom policy. The credit cost depends on the generation route, model and settings. See Creative Credits.
Can I buy more Creative Credits?
Eligible workspace owners can use Billing → Credits on the website to view their balance, purchase top-up packs and review purchase history. Purchased credits do not expire under the current policy; included plan credits refresh monthly, including on annual subscriptions.
Who can use Workflow Canvas?
Canvas is a Starter-and-above plan entitlement, but Advanced AI Studio also has a separate rollout gate. If the advanced interface is not enabled for your account, plan entitlement alone does not make it appear. See Workflow Canvas.
Yes. Drafting and scheduling are built into Socializioz and run through the app and its backend services.
How do approvals work?
Approval workflows are available on Pro and Enterprise plans. Eligible posts can be submitted for review before scheduling or publishing. Required approval and publishing validations cannot be bypassed by the Agent or an external AI client.
What happens when a scheduled post fails?
The failed state remains visible in the relevant Socializioz workflow. Review the error, correct the account, permission, media, timing, or content issue, then retry or reschedule when that action is available.
Yes. Socializioz is publicly available through ChatGPT Apps, and the native MCP is currently available to Socializioz users at no additional cost during early access.
What can Socializioz MCP do?
The native remote MCP exposes an authenticated tool surface across workspace and brand context, connected accounts, posts and drafts, media assets, campaigns, approvals, scheduling, publishing, live X read/search operations, and workspace discovery. See Socializioz MCP for the current capability groups and use the tools returned by the live connection as the source of truth rather than a fixed count. Workspace invite/leave operations are not currently exposed through the remote MCP.
Can I connect Socializioz to Claude?
Yes, through Claude’s supported remote connector settings when available for your account. Use the connector interface rather than an old local desktop JSON configuration.
Can I connect Socializioz to Zapier?
No. Zapier support has been removed. Socializioz scheduling and publishing workflows run directly inside the app.
Which integrations are currently documented?
Current integration surfaces include publishing destinations, Facebook and Instagram engagement tools, WhatsApp and Telegram Agent access, Google Calendar, Google Sheets, and the public Connectors catalog across files/content, communication/work, analytics and advertising data, CRM/sales, marketing operations, community data, and YouTube. Current examples include Gmail, Google Drive, Google Docs, Dropbox, OneDrive, Notion, Slack, Microsoft Teams, Google Tasks, Airtable, Google Analytics, Google Ads, TikTok Ads, Pinterest Ads, Reddit Ads, HubSpot, Salesforce, Apollo, Omnisend, Reddit, and YouTube. The published ChatGPT app, Claude, and other supported MCP clients can also connect to Socializioz. Exact actions still depend on the authorized account and current capabilities returned by Socializioz.
Can the Agent change data in my connected apps?
Supported reads, searches, and reporting actions can run directly when the authorized connection exposes them. Supported provider writes require an explicit Approve & run confirmation in Chat before Socializioz issues the one-time execution authorization. The Agent cannot approve its own write, destructive generic actions are blocked, and social publishing continues through the normal Socializioz Post lifecycle.
Can Socializioz sync my scheduled posts to Google Calendar?
Yes. Open Schedule → Google Calendar, connect your Google account, and enable Sync scheduled posts. Socializioz mirrors eligible future posts into its own dedicated calendar; rescheduling or cancelling a post updates the mirror. See Google Calendar sync.
Can I export my brand or campaigns to Google Sheets?
Yes. Use Export to Google Sheets from a Brand Profile or Campaign. The action authorizes Google when needed and creates a new spreadsheet. See Google Sheets exports.
Are Google Calendar and Sheets available on Free?
These established integrations are included in the current Socializioz Free pricing presentation. Provider authorization and workspace access are still required.
Open Settings → Refer & Earn, review the current Partner Terms, and choose Join Partner Program. After approval, use your issued referral link to refer eligible new Socializioz customers. The current standard partner reward is 30% recurring commission for up to 12 months, with a 120-day attribution window, subject to the Partner Terms. See Refer & Earn.
What is Partner Plus?
Partner Plus is the upgraded partner tier with 35% recurring commission for up to 12 months. It requires at least 10 active paying referred customers and Socializioz approval. It cannot be self-activated. See Partner program.
Where can I see my referrals and earnings?
Use Settings → Refer & Earn for your referral link, earnings overview, pending payout, paid-to-date amount, stats, and recent referrals. You can also use Open Partner Dashboard for the full partner portal.
Does joining the partner program change my Socializioz plan?
No. Partner/referral records and earnings are separate from your own Socializioz subscription. Partner status does not automatically upgrade your plan or bypass publishing and feature entitlements.
Yes. Socializioz has a Paid Ads workspace for Meta, X, Google Ads, TikTok Ads, Pinterest Ads, Reddit Ads and OpenAI Ads. The controls are provider-specific: Meta/X reporting, supported Google/TikTok/Pinterest/Reddit creation and management, and a dedicated OpenAI Ads manager.
The affected creation or publishing action can be blocked until the usage cycle resets or the plan is upgraded. Existing content is not removed only because a limit was reached.
How do I request billing help or a refund?
Open Support and choose the billing issue option. Refund eligibility follows the current Refund Policy and checkout terms.
Where can I get help?
Open Support inside Socializioz to submit and track a support request.
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See `,_jsx(_components.a,{href:`/account/creative-credits`,children:`Creative Credits`}),`.`]})}),_jsx(Accordion,{title:`Can I buy more Creative Credits?`,id:`can-i-buy-more-creative-credits`,children:_jsxs(_components.p,{children:[`Eligible workspace owners can use `,_jsx(_components.strong,{children:`Billing → Credits`}),` on the website to view their balance, purchase top-up packs and review purchase history. Purchased credits do not expire under the current policy; included plan credits refresh monthly, including on annual subscriptions.`]})}),_jsx(Accordion,{title:`Who can use Workflow Canvas?`,id:`who-can-use-workflow-canvas`,children:_jsxs(_components.p,{children:[`Canvas is a Starter-and-above plan entitlement, but Advanced AI Studio also has a separate rollout gate. If the advanced interface is not enabled for your account, plan entitlement alone does not make it appear. See `,_jsx(_components.a,{href:`/features/workflow-canvas`,children:`Workflow Canvas`}),`.`]})})]}),`\n`,_jsx(Heading,{level:`2`,id:`publishing-and-approvals`,children:`Publishing and approvals`}),`\n`,_jsxs(AccordionGroup,{children:[_jsx(Accordion,{title:`Can I save drafts and schedule posts?`,id:`can-i-save-drafts-and-schedule-posts`,children:_jsx(_components.p,{children:`Yes. Drafting and scheduling are built into Socializioz and run through the app and its backend services.`})}),_jsx(Accordion,{title:`How do approvals work?`,id:`how-do-approvals-work`,children:_jsx(_components.p,{children:`Approval workflows are available on Pro and Enterprise plans. Eligible posts can be submitted for review before scheduling or publishing. 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Socializioz scheduling and publishing workflows run directly inside the app.`})}),_jsx(Accordion,{title:`Which integrations are currently documented?`,id:`which-integrations-are-currently-documented`,children:_jsx(_components.p,{children:`Current integration surfaces include publishing destinations, Facebook and Instagram engagement tools, WhatsApp and Telegram Agent access, Google Calendar, Google Sheets, and the public Connectors catalog across files/content, communication/work, analytics and advertising data, CRM/sales, marketing operations, community data, and YouTube. Current examples include Gmail, Google Drive, Google Docs, Dropbox, OneDrive, Notion, Slack, Microsoft Teams, Google Tasks, Airtable, Google Analytics, Google Ads, TikTok Ads, Pinterest Ads, Reddit Ads, HubSpot, Salesforce, Apollo, Omnisend, Reddit, and YouTube. The published ChatGPT app, Claude, and other supported MCP clients can also connect to Socializioz. 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The Agent cannot approve its own write, destructive generic actions are blocked, and social publishing continues through the normal Socializioz Post lifecycle.`]})})]}),`\n`,_jsx(Heading,{level:`2`,id:`google-calendar-and-google-sheets`,children:`Google Calendar and Google Sheets`}),`\n`,_jsx(Accordion,{title:`Can Socializioz sync my scheduled posts to Google Calendar?`,id:`can-socializioz-sync-my-scheduled-posts-to-google-calendar`,children:_jsxs(_components.p,{children:[`Yes. Open `,_jsx(_components.strong,{children:`Schedule → Google Calendar`}),`, connect your Google account, and enable `,_jsx(_components.strong,{children:`Sync scheduled posts`}),`. Socializioz mirrors eligible future posts into its own dedicated calendar; rescheduling or cancelling a post updates the mirror. 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