Product and access
Plans and social platforms
Which publishing platforms are included?
Which publishing platforms are included?
Free includes Facebook and Instagram. Starter adds X. Pro adds TikTok and LinkedIn. Enterprise includes the supported publishing platforms with custom limits and setup. See plans and billing.
Is Telegram supported?
Is Telegram supported?
Telegram Agent and alerts are available on Starter, Pro, and Enterprise plans. Telegram is currently an agent and messaging integration, not a direct social publishing platform.
Is WhatsApp supported?
Is WhatsApp supported?
WhatsApp is coming soon. It should not be treated as an active publishing, inbox, or agent integration until it is shown as available in the app.
What are the paid plan prices?
What are the paid plan prices?
Starter is 299 per year. Pro is 699 per year. Enterprise pricing is custom.
AI images and video
Which video model is used?
Which video model is used?
The current Socializioz video engine uses Google Veo 3. Videos can be generated in 4, 6, or 8 second durations and in 9:16 or 16:9 formats.
How many AI images and videos can I generate?
How many AI images and videos can I generate?
Free includes 5 images and 1 video per month. Starter includes 50 images and 15 videos. Pro includes 200 images and 50 videos. Enterprise includes unlimited usage unless a custom agreement sets different limits.
Publishing and approvals
Can I save drafts and schedule posts?
Can I save drafts and schedule posts?
Yes. Drafting and scheduling are built into Socializioz and run through the app and its backend services.
How do approvals work?
How do approvals work?
Approval workflows are available on Pro and Enterprise plans. Eligible posts can be submitted for review before scheduling or publishing. Required approval and publishing validations cannot be bypassed by the Agent or an external AI client.
What happens when a scheduled post fails?
What happens when a scheduled post fails?
The failed state remains visible in the relevant Socializioz workflow. Review the error, correct the account, permission, media, timing, or content issue, then retry or reschedule when that action is available.
ChatGPT, MCP, and integrations
Which integrations are currently documented?
Which integrations are currently documented?
Current integrations include Google Calendar, Google Sheets, Telegram Agent and alerts, ChatGPT Apps, and supported MCP clients. Exact capabilities can depend on your plan and the options shown in the app.
Billing and support
What happens when I reach a usage limit?
What happens when I reach a usage limit?
The affected creation or publishing action can be blocked until the usage cycle resets or the plan is upgraded. Existing content is not removed only because a limit was reached.
How do I request billing help or a refund?
How do I request billing help or a refund?
Open Support and choose the billing issue option. Refund eligibility follows the current Refund Policy and checkout terms.
Where can I get help?
Where can I get help?
Open Support inside Socializioz to submit and track a support request.

