When you sign up for Socializioz, a guided onboarding wizard walks you through initial setup. The wizard appears automatically when you do not yet have a workspace. The process takes about two minutes and gets you ready to publish.Documentation Index
Fetch the complete documentation index at: https://docs.socializioz.com/llms.txt
Use this file to discover all available pages before exploring further.
Signing in
Socializioz uses a hosted authentication page. When you visit the app for the first time or when your session expires, you are redirected to the sign-in page where you can create an account or log in. The sign-in page supports two authentication methods:- Email and password — create an account with your email address and a password, or sign in to an existing account.
- Google — sign in with your Google account for faster access. If you do not already have a Socializioz account, one is created automatically using your Google profile.
Sign-in troubleshooting
| Problem | Resolution |
|---|---|
| ”User not registered” error | Your account may not have been provisioned. Contact support with the email you used to sign up. |
| Redirect loop after sign-in | Clear your browser cookies for the Socializioz domain, then try again. This usually happens when a previous session token is corrupted. |
| Google sign-in button not responding | Disable browser extensions that block third-party cookies or popups, then refresh the page. Google authentication requires popups to be allowed. |
| Session expires frequently | Sessions expire after a period of inactivity. If you are signed out unexpectedly, sign in again — your workspace data is not affected. You can check active sessions from workspace settings. |
Workspace setup wizard
The primary onboarding flow creates your workspace and walks you through your first key actions.Create your workspace
Enter a name for your workspace. This becomes the shared space where all your posts, campaigns, media, and connected accounts live. You are assigned the Owner role automatically.
Connect a social account
Link at least one social account (Instagram, Facebook, TikTok, X, LinkedIn, or Telegram). The wizard opens the Connections page where you authorize your platform account. You need at least one connection to continue.
Set up your brand profile (optional)
Configure your brand voice and tone so the AI assistant generates on-brand content. You can set your brand name, industry, tone of voice, and target audience. This step is optional — you can skip it and configure your brand profile later from workspace settings.
Create your first post (optional)
Draft a quick post to see how the composer works. The post is saved as a draft so you can edit and publish it when you are ready. This step is optional.
You're all set
Setup is complete. You are taken to the workspace overview to start managing your social presence.
Skipping optional steps
Steps 3 (brand profile) and 4 (first post) each have a Skip for now button. Skipping advances to the next step without saving anything. You can configure your brand profile later from workspace settings and create posts from the composer at any time. Steps 1 (workspace) and 2 (connect an account) are required. You cannot skip them — the Continue button on step 2 stays disabled until at least one social account is connected.Resuming the wizard
If you navigate away from the onboarding wizard (for example, to connect accounts on the connections page), the wizard remembers your progress. When you return, it picks up at the step you left off. The current step is stored in the URL as a?step= parameter, so you can also resume by navigating directly to a specific step.
If you already have a workspace from a previous session, the wizard detects it and skips onboarding entirely, taking you straight to the workspace overview.
Personalization survey
In addition to the workspace setup, a personalization survey may appear as a modal overlay. This helps Socializioz tailor the experience to your workflow:Choose your business type
Select the category that best describes you:
- Creator / Influencer — personal brand or content creator
- Agency / Marketer — managing multiple clients
- Business / Brand — company social presence
- Personal Use — managing your own accounts
Set your goals
Pick one or more goals you want to achieve:
- Grow followers
- Save time on content
- Increase engagement
- Track performance
- AI-generated content
- Multi-platform posting
Select platforms
Choose which social platforms you plan to manage: Instagram, Facebook, TikTok, X (Twitter), LinkedIn, or Telegram. This pre-selects platforms for you on the Connections page.
Interactive guided tours
After onboarding, interactive guided tours appear the first time you visit key pages. Each tour spotlights specific UI elements one at a time with a highlighted overlay, so you can see exactly where each feature lives. A tooltip next to the highlighted element explains what it does and how to use it. Tours are available on:- Home (workspace overview)
- AI chat
- Connections
- Composer
- Published posts
- Analytics
- Campaigns
Tour controls
Each tour step includes:- Next and Back buttons to move between steps
- A Skip button to dismiss the tour entirely
- A step counter showing your progress (for example, “2 of 5”)
Contextual tooltips
In addition to full-page tours, contextual tooltips appear on specific features the first time you encounter them. Tooltips are available on the composer, connections page, analytics dashboard, AI chat, and media library. Each tooltip highlights a key capability and dismisses permanently after you close it.After onboarding
Once setup is complete, you can:- Visit Connections to link additional social accounts
- Open the composer to create and publish posts
- Browse the schedule to plan content ahead
- Use the AI chat to get help with captions, images, or campaign ideas
- Configure your brand profile for better AI-generated content
Troubleshooting
| Problem | Resolution |
|---|---|
| Onboarding wizard keeps reappearing | The wizard shows until you complete step 5. If you navigated away before finishing, return to the wizard and click Enter Workspace on the final step to mark onboarding as complete. |
| Cannot proceed past step 2 | You need at least one connected social account. Click Open Connections to link an account, then return to the wizard and click Refresh to update the account list. |
| Redirected to onboarding but I already have a workspace | Clear your browser cache and refresh the page. The wizard checks for existing workspaces on load and should skip automatically. If the issue persists, contact support. |
| ”User not registered” error on sign-in | Your account may not be provisioned yet. Contact support with the email you used to sign up. |
| Workspace name cannot be changed later | You can rename your workspace from workspace settings. The name you chose during onboarding is not permanent. |
Related
- Connecting social accounts — link your social platforms to Socializioz
- Create your first post — step-by-step guide to publishing your first content
- Workspace overview — your dashboard after onboarding
- Brand profiles — configure your brand voice for AI-generated content
- Download and install — get Socializioz on your device