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Socializioz workspaces support multiple team members with role-based access. This guide covers how to build and manage a team, set up content approval workflows, and organize workspaces for agencies or multi-brand teams.
Team collaboration features (inviting members and assigning roles) are available on Pro and Enterprise plans. Free and Starter plans are limited to a single workspace owner.

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Invite a team member

1

Open workspace settings

Go to Settings > Workspace from the sidebar on desktop or the More menu on mobile.
2

Scroll to Invite Member

In the workspace settings page, find the Invite Member section.
3

Enter email and role

Type the email address of the person you want to invite and select a role from the dropdown: Admin or Member.
4

Click Add

The person is added to the workspace immediately. They must already have a Socializioz account. If the email is not registered, the invite fails with an error.
The invited user must already have a Socializioz account. Ask them to sign up at socializioz.com first, then retry the invite.

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Roles and permissions

Each workspace has exactly one owner, plus any number of admins and members.

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What each role can do

Assign Admin to team leads who need to manage settings and members. Use Member for creators who only need content and reporting access.

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Change a member’s role

Owners and admins can change roles from Settings > Workspace in the members list. Click the role dropdown next to a member’s name and select a new role. The change takes effect immediately. The Owner role cannot be reassigned through the interface. See transfer workspace ownership below.

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Remove a member

From the members list in workspace settings, click Remove next to the member you want to remove. A confirmation prompt appears. Once removed, the member loses access to all workspace content immediately. To restore access, re-invite them.

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Transfer workspace ownership

Ownership transfer is handled by the support team for security reasons.
1

Make sure the new owner is a member

The person receiving ownership must already be a member of the workspace. If they are not, invite them first.
2

Open a support ticket

Go to the support page and submit a ticket requesting a workspace ownership transfer. Include the workspace name, the current owner’s email, and the new owner’s email.
3

Wait for confirmation

The support team verifies both parties and transfers the Owner role. The previous owner is downgraded to Admin.

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Set up an approval workflow for your team

Approvals give teams a controlled review step before posts go live. Use them for client work, high-visibility campaigns, AI-assisted drafts, or any content that needs a second review.
1

Create a post

A team member creates a post in the Composer, completes required media and platform fields, and chooses the appropriate publish or schedule path.
2

Submit for approval

Send the post to Approvals when it needs review before publishing. It enters the approval queue with a Pending status.
3

Review the post

A reviewer opens the Approvals tab in the Publishing Hub, checks the content, media, account, and schedule, then chooses Approve, Reject, Reschedule, or Publish now.
4

Handle rejections

If rejected, the creator reviews the notes, edits the post, and resubmits it for approval.
Use Auto-approve only for trusted routine posts that do not need a review step. Posts that skip approval move directly to scheduled status and publish at the selected time.
The approval workflow is available on Professional and Enterprise plans. On Free and Starter plans, team approval workflows are not available.
See Approvals for the full approval workflow, including reviewer notes, bulk approve, rejection, resubmission, and troubleshooting.

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Organize workspaces for agencies

If you manage multiple brands or clients, create a separate workspace for each one. This keeps content, accounts, analytics, and billing isolated.

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How workspace isolation works

Each workspace is a separate environment:
  • Posts, drafts, and scheduled content belong to the workspace where they were created.
  • Connected social accounts are linked per workspace.
  • Media library storage is counted per workspace.
  • Analytics show only data from the active workspace.
  • Billing and subscription are per workspace.
  • Brand profiles are scoped to the workspace.
Team members can belong to multiple workspaces with different roles in each. For example, someone could be an Admin in one workspace and a Member in another.
Use the workspace selector in the sidebar to switch between workspaces. Posts, campaigns, accounts, media, approvals, and analytics update to match the active workspace.
See workspace settings for the full data isolation reference.

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Common team workflows

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Onboard a new team member

  1. Ask the new member to create a Socializioz account at socializioz.com.
  2. Invite them to the workspace with the appropriate role.
  3. Share relevant brand profile details so they understand the brand voice.
  4. Point them to the onboarding guide and AI Chat assistant guide.

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Audit team activity

Open the Activity Log to see a timeline of workspace actions, including publishing events, approvals, account changes, and AI actions. Use filters to narrow by event type, platform, or date range.

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Review content before publishing

Use the Publishing Hub to see pending approvals, scheduled posts, failed jobs, and published posts in one place. The approvals tab shows every post waiting for review.

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Troubleshooting

  • AI Chat assistant — use the Agent for planning, drafting, and guided content workflows.
  • Approvals — review, approve, reject, revise, and resubmit content.
  • Publishing Hub — manage approvals, scheduled posts, failed jobs, and published content.
  • Activity Log — audit team actions, AI actions, and workspace events.
  • Plans and billing — compare plans, team features, and approval availability.
  • Workspace settings — full workspace configuration reference.
Last modified on July 22, 2026