Approvals are available on Professional and Enterprise plans.
How approvals work
When a post is created with approval required — either by a team member or by the AI assistant — it enters a pending state. The post does not publish until someone reviews and approves it. Any workspace member who can view posts in the workspace can review, approve, or reject pending content.Who can approve posts
All workspace members (Owner, Admin, and Member roles) can review and approve posts within their workspace. Visibility is scoped to posts in the active workspace — you only see posts that belong to your current workspace.Submitting a post for approval
When creating a post in the composer, you can explicitly send it for approval:- Write your post and select destination accounts.
- Click Approval in the composer footer to submit the post with a
pending_approvalstatus.
Auto-approve toggle
If you schedule a post and want to skip the approval queue, enable the Auto-approve toggle in the composer. This toggle appears when you select a schedule time and a destination account. When enabled, the post goes directly toscheduled status and publishes at the scheduled time without waiting for a review.
Reviewing pending posts
Open the publishing hub
Navigate to the Publishing page from the workspace sidebar. The publishing hub has three tabs: Approvals, Calendar, and Published.
Go to the approvals tab
The Approvals tab shows all posts waiting for review. Each post card displays the caption, attached media, target platform, and scheduled date.
Review the post
Click a post to see its full details, including media previews and platform-specific settings.
Review dialog
Clicking Review on a post opens a detail dialog where you can inspect the content before making a decision. The dialog includes:- Media preview — full-size image or video with carousel navigation for multi-asset posts
- Title — editable post title field
- Account — the connected account the post targets, with an option to change it
- Campaign — the associated campaign, if any
- Caption — full post caption text
- Schedule time — date and time picker with timezone awareness
- Reviewer notes — add notes explaining your decision (visible to the post creator)
Available actions
From the review dialog, choose one of the following:- Approve — the post moves to scheduled status and publishes at its scheduled time. You can adjust the schedule before approving.
- Reject — provide feedback in the reviewer notes explaining why the post was rejected (see below).
- Publish now — skip the schedule and publish the post immediately.
What happens when a post is rejected
When you reject a post:- The post status changes to rejected. It is removed from the pending approvals list.
- An approval record is created with your reviewer notes and email, so there is a clear audit trail.
- The post creator receives a notification (if they have the Approval needed notification enabled in their settings).
- The rejected post remains in the system. The creator can edit the post, address the feedback in the reviewer notes, and resubmit it for approval.
Rejected posts are not deleted. The original creator can revise and resubmit them through the composer.
Approval notifications
Socializioz sends notifications at key points in the approval workflow:- Approval needed — when a post is submitted for review, team members receive an in-app notification.
- Post approved — when a post is approved, the creator is notified with the scheduled publish time.
- Post rejected — when a post is rejected, the creator is notified so they can revise it.
Bulk approve
To approve multiple posts at once, select them using the checkboxes on each post card, then click Bulk Approve in the header. Bulk-approved posts are scheduled to publish 2 hours from the time of approval.Filtering
Use the filters at the top of the approvals list to narrow results by platform or search for specific posts by caption text.Troubleshooting
| Problem | Solution |
|---|---|
| No posts appear in the approvals tab | Approvals require the Professional or Enterprise plan. On lower plans, posts skip the approval step and go directly to scheduled status. Check your plan in billing |
| A post was modified after approval | Changes made to an approved post (such as editing the caption or swapping media) do not reset its approval status. The post publishes with the latest content at the scheduled time. Review changes in the post detail sheet before the scheduled publish time |
| Bulk approve set the wrong schedule | Bulk-approved posts are always scheduled 2 hours from the time of approval. To publish at a different time, approve posts individually and adjust the schedule in the review dialog |
| Rejected post is missing | Rejected posts are removed from the pending approvals list but are not deleted. The original creator can find and edit the post from the schedule calendar by filtering for rejected status |
| I cannot see the approval button in the composer | The approval action only appears when your workspace is on the Professional or Enterprise plan. On lower plans, use Publish now or Schedule instead |