How it works
The search bar is located in the top navigation area of the app.Open the search bar
Click the search field in the header. The search bar is always visible on desktop.
Type your query
Enter at least 2 characters. Results begin appearing automatically after a short delay (about 300 milliseconds after you stop typing).
Browse results
Results are grouped by category in a scrollable dropdown. Each category shows its matches with relevant details like platform icons, thumbnails, and truncated text.
What you can search
Results are grouped into four categories, displayed in this order:| Category | What it searches | What you see | Where it navigates |
|---|---|---|---|
| Campaigns | Campaign name, description | Campaign name with status | Campaign detail page |
| Posts | Caption text, message content | Caption preview with platform icon | Schedule view with the post selected |
| Media | Filename, tags, captions | Thumbnail preview and filename | Media library with the search pre-filled |
| Accounts | Profile name, username | Account name with platform icon | Connections page |
Search tips
- Use short keywords — partial matches work well, so “promo” finds “promotion”, “promotional”, etc.
- Search by platform — account results show platform icons (Facebook, Instagram, TikTok) so you can visually identify the right account
- Find posts by caption — type a phrase from a post’s caption to locate it on the schedule
- Clear quickly — click the X button on the right side of the search bar to clear your query and close results
Workspace scoping
Search results are scoped to your active workspace. If you manage multiple workspaces, switch to the relevant workspace first to search its content. Results from other workspaces do not appear.No results
If no matches are found across any category, the dropdown shows a “No results found” message. Try:- Broadening your search term
- Checking for typos
- Using fewer or shorter keywords — search matches partial text, so shorter queries often return more results
If the search fails due to a network issue, no error message is displayed — the dropdown shows “No results found” instead. If you suspect a connectivity problem, check your connection and try again.
Mobile search
On mobile, the search bar is accessible from the header area. Results display in the same grouped dropdown format as desktop. Tap any result to navigate to it. The search experience is identical across devices, though the dropdown adapts to the smaller screen width.Troubleshooting
| Problem | Resolution |
|---|---|
| No results found for a term you expect to match | Search requires at least 2 characters. Try a shorter or different keyword. Search only matches text fields (names, captions, filenames), not tags or metadata. |
| Results are from the wrong workspace | Search is scoped to your active workspace. Switch to the correct workspace from the sidebar before searching. |
| Dropdown does not appear after typing | Ensure you have typed at least 2 characters. If the dropdown still does not appear, check your network connection and refresh the page. |
| Recently created content does not appear | New content may take a moment to become searchable. Refresh the page and try again. |