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Documentation Index

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Global search lets you find content across your entire workspace without navigating between pages. It searches campaigns, posts, media assets, and connected social accounts at the same time.

How it works

The search bar is located in the top navigation area of the app on desktop. On mobile, tap the search icon in the header to open the search field.
1

Open the search bar

On desktop, click the search field in the header — it is always visible. On mobile, tap the search icon in the top navigation bar.
2

Type your query

Enter at least 2 characters. Results begin appearing automatically after a short delay (about 300 milliseconds after you stop typing).
3

Browse results

Results are grouped by category in a scrollable dropdown. Each category shows its matches with relevant details like platform icons, thumbnails, and truncated text.
4

Select a result

Click any result to navigate directly to it. The search bar clears and the dropdown closes automatically.
Results are grouped into four categories, displayed in this order:
CategoryWhat it searchesWhat you seeWhere it navigates
CampaignsCampaign name, descriptionCampaign name with statusCampaign detail page
PostsCaption text, message contentCaption preview with platform iconSchedule view with the post selected
MediaFilename, tags, captionsThumbnail preview and filenameMedia library with the search pre-filled
AccountsProfile name, usernameAccount name with platform iconConnections page
Search is case-insensitive and matches partial text anywhere in the field. Each category only appears if it has at least one result.

What search does not cover

Search matches text fields only. The following are not included in search results:
Not searchableAlternative
Hashtags in captionsSearch for the hashtag text without the # symbol (e.g., search “marketing” instead of “#marketing”)
Post metadata (scheduled time, status)Use the calendar filters to find posts by status or date
Notification contentBrowse the notification panel directly
Activity log entriesUse the activity log filters to search events
Content inside AI chat conversationsUse the search bar within AI chat to find past conversations
Approval notes and reviewer commentsCheck the approvals tab in the publishing hub
Search indexes are updated when content is created or modified. Brand-new content may take a few seconds to appear in results.

Search tips

  • Use short keywords — partial matches work well, so “promo” finds “promotion”, “promotional”, etc.
  • Search by platform — account results show platform icons (Facebook, Instagram, TikTok) so you can visually identify the right account.
  • Find posts by caption — type a phrase from a post’s caption to locate it on the schedule.
  • Narrow by context — if you get too many results, add more specific terms. For example, “launch announcement” instead of just “launch”.
  • Clear quickly — click the X button on the right side of the search bar to clear your query and close results.

Workspace scoping

Search results are scoped to your active workspace. If you manage multiple workspaces, switch to the relevant workspace first to search its content. Results from other workspaces do not appear. To switch workspaces, use the workspace selector in the sidebar. See workspace settings for details on managing multiple workspaces.

No results

If no matches are found across any category, the dropdown shows a “No results found” message. Try:
  • Broadening your search term
  • Checking for typos
  • Using fewer or shorter keywords — search matches partial text, so shorter queries often return more results
  • Confirming you are in the correct workspace
If the search fails due to a network issue, no error message is displayed — the dropdown shows “No results found” instead. If you suspect a connectivity problem, check your connection and try again.

Result limits

Each category in the search dropdown shows up to 10 results. If your query matches more items than displayed, narrow your search with more specific terms or navigate to the relevant feature page (for example, the media library or campaigns page) to use the page-level search and filters for more precise results. On mobile, tap the search icon in the header to open the search field. Results display in the same grouped dropdown format as desktop, adapted to the smaller screen width. Tap any result to navigate to it. Use the X button or tap outside the dropdown to close search.

Common search workflows

Find a post to reschedule

Type a phrase from the post’s caption into the search bar. Select the post from the results to jump directly to the schedule view with that post highlighted, where you can drag it to a new time or open the detail sheet to reschedule.

Locate a campaign and its posts

Search for the campaign name. Select the campaign result to open its detail page, where you can see all associated posts, content plan items, and analytics in one place.

Find a media asset for a new post

Search by the filename or tag you used when uploading. Selecting a media result takes you to the media library with the search pre-filled, so you can preview the asset and drag it into the composer.

Check an account’s connection status

Type the account name or username to find it. Select the account result to navigate to the connections page where you can verify the account health, check token status, or reconnect if needed.

Troubleshooting

ProblemResolution
No results found for a term you expect to matchSearch requires at least 2 characters. Try a shorter or different keyword. Search only matches text fields (names, captions, filenames), not hashtags or metadata.
Results are from the wrong workspaceSearch is scoped to your active workspace. Switch to the correct workspace from the sidebar before searching.
Dropdown does not appear after typingEnsure you have typed at least 2 characters. If the dropdown still does not appear, check your network connection and refresh the page.
Recently created content does not appearNew content may take a moment to become searchable. Refresh the page and try again.
Search returns too many resultsUse more specific terms or longer phrases to narrow results. You can also navigate to the specific feature page (campaigns, media library, etc.) and use the page-level search or filters for more precision.
Use search to quickly jump to a specific campaign or locate a post by caption text instead of scrolling through the calendar.
Last modified on May 16, 2026