The activity log shows a chronological record of everything that happens in your workspace, including published posts, account connections, failed actions, AI assistant activity, and webhook events.Documentation Index
Fetch the complete documentation index at: https://docs.socializioz.com/llms.txt
Use this file to discover all available pages before exploring further.
Viewing the log
Open the activity log from the sidebar. Each entry shows:- Activity — a description of what happened, with an icon indicating the type
- Platform — which social platform the event relates to (if applicable)
- State — the current status (published, scheduled, failed, webhook, etc.)
- Time — when it happened, displayed in your configured timezone. Hover over the time to see the full date and time.
Filtering
Use the filters at the top of the page to narrow down the log:- Platform — show events for a specific platform (TikTok, Instagram, Facebook, X, LinkedIn, Telegram)
- Type — filter by event type (Published, Scheduled, Failed)
- Date range — set a start and end date
Saved filter presets
Save your current filter combination as a preset for quick access later:Useful filter combinations
These preset ideas help you monitor specific aspects of your workflow:| Preset name | Filters | What it shows |
|---|---|---|
| Publishing failures | Type: Failed | All posts that failed to publish, across all platforms |
| Instagram activity | Platform: Instagram | All Instagram events including posts, comments, mentions, and webhook events |
| AI actions today | Type: Agent action + today’s date | Everything the AI assistant did on your behalf today |
| TikTok pipeline | Platform: TikTok | Upload, processing, publish, and error events for TikTok videos |
| Account health | Type: Account connected, Account disconnected, Account refreshed | Connection lifecycle events to monitor token health |
Display limits
The activity log shows the most recent entries for your workspace:- Desktop — up to 100 entries per page
- Mobile — up to 30 entries per page (reduced for performance)
There is no built-in export option for the activity log. See workarounds for audit and export needs below for alternatives.
Workarounds for audit and export needs
If your team requires exportable records for compliance, client reporting, or internal audits, use these approaches:| Need | Workaround |
|---|---|
| Export post performance data | Use the analytics CSV or PDF export — this covers engagement metrics, reach, and post-level data. |
| Record specific events | Apply date range and type filters to isolate the events you need, then take a screenshot or manually copy the details. |
| Enterprise API access | Enterprise plan customers can pull workspace data programmatically through the API. Discuss activity log endpoint availability with your account manager. |
| Automated event capture | Set up a Zapier webhook to capture events as they happen and route them to a spreadsheet, Slack channel, or audit database. |
| Invoice and billing records | Use the invoice detail page to print or export PDF invoices separately from the activity log. |
User attribution
Each activity log entry records which team member performed the action. On multi-user workspaces, the entry description includes the user’s display name alongside the action — for example, “Sarah scheduled a post” or “Admin disconnected the Instagram account.” If an action was performed by the AI assistant, the entry shows the specialist agent name (Growth Strategist, Creative Agent, etc.) instead of a team member. Filter by Agent action to separate AI-initiated events from human actions.When a team member is removed from the workspace, their past activity log entries are preserved with their display name intact. Entries are not anonymized or deleted when a member leaves.
Auditing team activity
Use the activity log to review what your team has been doing — useful for client reporting, internal reviews, or verifying that content workflows are being followed.Set the date range
Use the date range filter to isolate the period you want to audit (e.g., the past week or a specific campaign window).
Search by team member
Type a team member’s display name into the search bar to surface all their actions. Since there is no dedicated user filter, search is the primary way to isolate one person’s activity.
Filter by event type
Narrow results further by filtering on specific event types — for example, Published to see only posts that went live, or Failed to find issues.
Cross-reference with published posts
For each published entry, verify the content in the published posts gallery or the scheduling calendar to confirm the post matches expectations.
Export the results
The activity log does not have a built-in export. To save your audit, apply your filters, then use your browser’s print function (Ctrl+P / Cmd+P) and select Save as PDF. For ongoing automated capture, set up a Zapier webhook to route events to a spreadsheet.
Compliance and formal audit trails
The activity log provides a basic audit trail for day-to-day team oversight. For formal compliance requirements (SOC 2, client audits, regulatory reporting), consider these options:| Requirement | Recommended approach |
|---|---|
| Exportable event records | Use the Enterprise API to pull activity data programmatically. Discuss activity log endpoint availability with your account manager. |
| Automated event capture | Configure a Zapier webhook to send events to a compliance database or spreadsheet as they happen. |
| Post performance data | Use the analytics CSV or PDF export for engagement metrics and post-level data. |
| Billing and payment records | Download invoices from the billing page — each invoice supports print and PDF export. |
Data retention
Activity log entries are retained for the lifetime of your workspace. Entries are not automatically purged or archived. When you delete a workspace, all associated activity log entries are permanently removed along with other workspace data. See privacy and data management for details on data retention after account deletion.Event types
The activity log tracks these types of events:| Event | Description |
|---|---|
| Account connected | A social account was linked to the workspace |
| Account refreshed | Token or profile data was updated for a connected account |
| Account disconnected | A social account was removed from the workspace |
| Post created | A new post was drafted in the composer |
| Post published | A post was successfully published to a platform |
| Post scheduled | A post was added to the schedule |
| Post approved | A post was approved through the approval workflow |
| Post failed | A post failed to publish — click the entry to see the error reason |
| Post overdue | A scheduled post missed its publish time (usually due to a temporary outage) |
| Post deleted | A draft or scheduled post was removed |
| Media uploaded | An image or video was added to the media library |
| TikTok video uploaded | A video was uploaded to TikTok and is waiting for processing |
| TikTok video published | A TikTok video finished processing and is now live on the platform |
| TikTok error | A TikTok publish or upload operation failed — check the entry for the error message |
| Instagram comment | A comment was received on an Instagram post |
| Instagram mention | Your account was mentioned on Instagram |
| Webhook received | An event notification was received from a connected platform (Facebook, Instagram, or TikTok) |
| Agent action | An action performed by the AI assistant on your behalf |
Understanding TikTok events
TikTok publishing is a two-stage process. You will see a “TikTok video uploaded” event when the video is sent to TikTok, followed by a “TikTok video published” event once TikTok finishes processing it. If processing fails, a “TikTok error” event appears instead. The time between upload and publish depends on TikTok’s processing queue and your video length. Short videos typically process within a few minutes; longer videos may take longer. Check the composer TikTok settings for requirements that affect processing success.Understanding agent actions
When the AI assistant performs actions on your behalf — such as creating a post, scheduling content, or generating media — each action is logged as an “Agent action” event. The entry description includes:- What the AI did (e.g., “Created draft post”, “Scheduled post for March 15”)
- Which specialist agent performed the action (Growth Strategist, Creative Agent, Content Optimizer, Publisher, or Integrator)
- A timestamp for when the action occurred
Understanding webhook events
Webhook events are notifications received from connected platforms when something happens on their side — for example, when someone comments on your Facebook post or when Instagram sends an engagement update. These events are primarily used for internal data synchronization. You do not need to act on them directly, but they can help explain why new comments or engagement data appeared in your workspace. See integrations and automations for details on which platforms send webhooks and what events they include.Search
Use the quick search bar to filter entries by message text, event type, or platform name. The search checks the activity description, platform, and event type fields simultaneously, so typing a platform name like “instagram” surfaces all events for that platform.Troubleshooting with the activity log
The activity log is your first stop when something goes wrong. Here are common scenarios:A scheduled post did not publish
A scheduled post did not publish
Filter by Failed or Overdue and look for the post. The entry shows the error reason. Common causes include expired tokens (reconnect the account), invalid media (check video requirements), or platform rate limits (wait and retry).
An account keeps disconnecting
An account keeps disconnecting
Filter by the platform and look for repeated Account disconnected or Account refreshed events. Frequent disconnections usually indicate a token issue. Reconnect the account and check that the platform permissions have not been revoked.
AI actions seem unexpected
AI actions seem unexpected
Filter by Agent action to see everything the AI assistant did on your behalf, with timestamps. Review the descriptions to understand what was changed. If the AI created or scheduled content you did not intend, you can edit or delete the posts from the composer or calendar.
Media upload failed
Media upload failed
Filter by the Media uploaded event type and check for entries with error states. Common causes include unsupported file formats, files exceeding the size limit, or network interruptions during upload. See media library troubleshooting for detailed guidance.
TikTok video stuck in processing
TikTok video stuck in processing
Look for a “TikTok video uploaded” event without a corresponding “TikTok video published” event. TikTok processing can take several minutes. If more than 30 minutes have passed and no publish or error event has appeared, try re-uploading the video. Check that the video meets TikTok’s format requirements.
Missing engagement data
Missing engagement data
Check for recent Webhook received events from the platform in question. If no webhooks have been received recently, the platform may be experiencing delays. Check system status for any integration issues. You can also enable engagement milestone notifications to get alerted when posts cross performance thresholds.
Related
- Scheduling and calendar — manage scheduled posts and handle failures
- Notifications — configure alerts for publishing events and engagement milestones
- Support — escalate issues that the activity log helps you identify
- Connecting accounts — troubleshoot connection and token issues
- Analytics — view post performance metrics and export data