Socializioz sends notifications to keep you updated on important events in your workspace. You can view notifications from the bell icon in the workspace header and configure your preferences in settings.Documentation Index
Fetch the complete documentation index at: https://docs.socializioz.com/llms.txt
Use this file to discover all available pages before exploring further.
Notification types
| Event | Description |
|---|---|
| Post published | A scheduled post was published to a platform |
| Post failed | A post failed to publish |
| Approval needed | A post is waiting for your review |
| Account issues | A connected account needs re-authorization or has an error |
| Campaign updates | Changes to campaigns you are part of |
| Engagement milestones | Your content reached a notable engagement threshold |
Engagement milestones
Engagement milestone notifications alert you when a post crosses a significant performance threshold. This helps you identify top-performing content without constantly checking analytics. How milestones work:- Milestones are tracked per post, not cumulative across your account
- The system checks engagement data as platforms report it — this is not real-time and depends on platform sync frequency
- Each milestone triggers only once per post — you will not receive repeated notifications for the same threshold
Notification sounds
New notifications play a subtle chime so you do not miss updates when the app is in the background or you are focused elsewhere. The sound is generated natively in the browser — no extra downloads or permissions are required. The chime only plays when the unread notification count increases. There is no dedicated toggle to disable the notification chime within Socializioz. To silence it, mute the browser tab (right-click the tab and select Mute site) or lower your device volume. You can also enable quiet hours to suppress all notifications — including sounds — during specific time windows.Unread badge
The bell icon in the workspace header displays an unread count badge when you have unread notifications. The badge shows the exact count up to nine, then displays 9+ for larger numbers. The count updates automatically — the app checks for new notifications approximately every 90 seconds.Viewing notifications
Click the bell icon in the workspace header to open the notification panel. Each notification shows:- Platform icon — the social platform related to the event (Instagram, Facebook, TikTok, X, LinkedIn, Telegram), or the Socializioz icon for system events
- Level indicator — a colored dot showing severity: green for success, amber for warnings, red for errors
- Title and message — a description of what happened
- Timestamp — displayed as a relative time (e.g., “5 minutes ago”) with the full date and time on hover
Notification preferences
Go to Settings > Notifications to customize which notifications you receive and how they are delivered. You can also reach notification settings by clicking the gear icon in the notification panel header.Master toggle
At the top of the notification settings page, a Notifications enabled toggle controls whether notifications are active at all. When you turn this off, all notification delivery is paused — no in-app alerts, emails, push notifications, or digests are sent. Turn it back on to resume receiving notifications with your existing channel and event preferences intact.Configuring your preferences
Enable notifications
Make sure the master Notifications enabled toggle at the top is turned on. When this toggle is off, all other preference controls are hidden.
Choose delivery channels
Enable or disable each channel (in-app, email, push) depending on how you want to receive updates.
Configure email digest
If email notifications are enabled, an Email digest selector appears below. Choose Daily, Weekly, or None to control digest frequency. This option is hidden when email notifications are turned off.
Toggle event types
Turn individual event types on or off to control which notifications you receive.
Set quiet hours (optional)
Enable quiet hours and set a start and end time to pause all notifications during that window.
Delivery channels
| Channel | Description |
|---|---|
| In-app | Notifications appear in the bell icon panel |
| Individual notifications are sent to your account email | |
| Email digest | A summary email sent on a schedule you choose (see below) |
| Push notifications | Browser notifications when the Socializioz tab is not in focus (coming soon — see limitations) |
Email digest frequency
The email digest option only appears when Email notifications is turned on. Choose how often you receive a digest summary:| Option | Behavior |
|---|---|
| Daily | Receive a digest email once per day summarizing recent activity |
| Weekly | Receive a digest email once per week |
| None | No digest emails — you still receive individual email notifications if email is enabled |
Push notifications
The notification settings page includes a Push notifications toggle. When you enable it, the browser asks for permission to show notifications.- If you grant permission, the preference is saved to your account for future use.
- If you previously blocked notification permission in your browser, the toggle is disabled and a “Blocked” badge appears. To fix this, open your browser’s site settings for Socializioz and change the notification permission to “Allow,” then return to settings and enable the toggle.
Push notification limitations
While push delivery is in progress, you can stay informed using these fully functional alternatives:- In-app notifications — the bell icon in the workspace header updates every 90 seconds with new events. A chime plays when new unread notifications arrive.
- Email notifications — individual emails and configurable daily or weekly digests keep you updated when you are away from the app.
Even after push delivery launches, push notifications will require your browser to be open. If you close the browser entirely, notifications will not be delivered until you reopen Socializioz. These are browser-level notifications, not mobile push notifications from an app store.
Event toggles
You can enable or disable notifications for each event type independently:- Post published (on by default)
- Post failed (on by default)
- Approval needed (on by default)
- Account issues (on by default)
- Campaign updates (on by default)
- Engagement milestones (off by default — enable this to get notified when your content reaches notable engagement thresholds)
Timezone
The notification settings page includes a timezone picker — the same setting available in your Profile tab. Changing your timezone here updates it globally across scheduling, date display, and quiet hours.Quiet hours
Enable quiet hours to pause all notification delivery during a specific time window. This applies to in-app alerts, email notifications, and notification sounds.Set start and end times
Choose when quiet hours begin and end. For example, set 10:00 PM to 7:00 AM to pause overnight notifications.
- Quiet hours use your configured timezone. If your timezone is set to UTC+3, quiet hours from 10 PM to 7 AM are based on that timezone.
- Notifications generated during quiet hours are not queued or batched — they are suppressed. You will not receive them after quiet hours end. To catch up on missed events, check the activity log or the notification panel after quiet hours.
- Email digest delivery is also paused during quiet hours. If your daily digest is scheduled to send during quiet hours, it sends at the next available time after quiet hours end.
- Quiet hours do not affect the unread badge count — the badge still updates in the background so you can see pending notifications when you return.
Troubleshooting
| Problem | Resolution |
|---|---|
| Not receiving any notifications | Check that the master Notifications enabled toggle is turned on in Settings > Notifications. When this is off, all notifications are paused. |
| Not receiving in-app notifications | Check that the bell icon is visible in the workspace header. Make sure the event type is enabled in Settings > Notifications. |
| Not receiving email notifications | Verify that email delivery is enabled in notification preferences and that your account email is correct in Settings > Account. Check your spam folder. |
| Notification sound not playing | The chime uses browser-native audio. Make sure your browser tab is not muted and that your device volume is on. |
| Push notifications toggle disabled | Your browser has blocked notification permissions for Socializioz. Open your browser’s site settings, change the notification permission to “Allow,” and reload the page. |
| Push notifications enabled but no alerts appear | Push notification delivery is not yet active. The toggle saves your preference for when the feature launches. Use in-app and email notifications in the meantime. |
| Too many notifications | Disable event types you don’t need, or enable quiet hours to batch notifications during specific windows. Consider switching to email digest instead of individual emails. |
| Notifications showing wrong time | Notifications display timestamps in your configured timezone. Check that your timezone is set correctly in Settings > Account. |
Related
- Activity log — view a complete timeline of workspace events
- Workspace settings — configure timezone and profile preferences
- Approvals — approval notifications alert you when posts need review
- Connections — account issue notifications alert you to expired tokens