Documentation Index
Fetch the complete documentation index at: https://docs.socializioz.com/llms.txt
Use this file to discover all available pages before exploring further.
Desktop layout
On desktop, the workspace uses a sidebar-based layout:- Sidebar — a collapsible sidebar on the left with labeled links to every major section. Click the chevron at the bottom to collapse the sidebar to icon-only mode or expand it back to show labels. The sidebar includes: Workspace, Chat, Composer, Schedule, Media, Connections, Analytics, and Settings.
- Header bar — a sticky top bar with the global search on the left and your notification bell and profile menu on the right.
- Content area — the main area to the right of the sidebar displays the active page.
Sidebar sections
| Section | What it opens |
|---|---|
| Workspace | Dashboard with metrics, command center, and account health |
| Chat | The AI chat assistant for generating ideas and managing posts |
| Composer | The composer for drafting and publishing posts |
| Schedule | The calendar with all scheduled, published, and draft posts |
| Media | Your media assets with upload and AI generation |
| Connections | Connected social accounts and their health status |
| Analytics | Performance metrics across all connected accounts |
| Settings | Workspace settings, billing, and preferences |
Mobile layout
On mobile, the sidebar is hidden and the workspace displays a single-column layout. Navigation is handled by the bottom tab bar instead. See mobile experience for details on mobile navigation.Post metrics
Three cards at the top show your current content counts:| Card | What it shows |
|---|---|
| Published | Total posts successfully published across all platforms |
| Scheduled | Posts queued for automatic publishing |
| Drafts | Posts saved but not yet scheduled or published |
Command center
Below the metrics, the command center gives you one-click access to the tools you use most. A prominent Create Post button with an AI badge sits at the top, opening the composer directly. Three command center cards follow:- Media library — shows a thumbnail grid of your most recent assets and a total count. Click Open Library to browse the media library.
- Analytics — displays a decorative sparkline chart as a visual preview. Click Open Analytics to view the analytics dashboard for your actual metrics.
- Campaigns — shows a proportional bar chart of your active, draft, and completed campaigns with a total count. Click Open Campaigns to manage campaigns.
Upcoming posts
Below the command center, the Upcoming Posts section shows your next five scheduled posts sorted by publish time. Each entry displays:- A media thumbnail (or a placeholder icon if the post has no media)
- The post title (or “New Post” if no title was set)
- The target platform icon
- A relative time label (for example, “in 2 hours”) and the scheduled date
Recent failures
The Failures section highlights posts that failed to publish, sorted by most recent. Each entry shows:- An alert icon with a red background
- The post title and target platform icon
- The error message from the publishing attempt (for example, “Publishing failed”)
- The error code, if available, displayed as a badge
Connected accounts
The accounts section at the bottom summarizes the health of your connected social accounts at a glance:- Total connected — how many accounts are linked to this workspace
- Healthy — accounts with valid tokens, ready to publish
- Needs attention — accounts with expired tokens that require reconnection
- Green dot — the account is healthy and ready to publish
- Amber warning — the token has expired and the account needs to be reconnected
Automatic token refresh
Socializioz monitors your Meta (Facebook and Instagram) account tokens in the background. When a token is close to expiring, the app attempts to refresh it automatically. You may see brief toast notifications:| Toast | Meaning |
|---|---|
| ”Access token refreshed for [account]“ | The token was refreshed automatically. No action needed. |
| ”Please reconnect [account]“ | Automatic refresh failed. Go to connections and reconnect the account. |
| ”[Account] expired. Please reconnect.” | The token has already expired. Reconnect as soon as possible to avoid failed posts. |
Empty states
If you are new to Socializioz or have just created a workspace, the overview adapts to guide you:- No posts yet — metric cards show dashes instead of numbers while data loads. Once you publish, schedule, or save a draft, counts appear automatically.
- No connected accounts — the accounts section prompts you to connect your first social account. Click Manage connections to get started.
- No media — the media library card in the command center is empty until you upload your first asset.
- No campaigns — the campaigns card shows zero counts until you create a campaign.
- No scheduled posts — the upcoming posts section prompts you to start by creating a new post.
- No failures — the failures section shows an “All posts working perfectly!” message with a green check icon.
Offline mode
If your internet connection drops, a full-screen overlay appears letting you know you are offline. Your data is safe and will sync when connectivity is restored. The overlay includes a Try again button to reload the page, and it dismisses automatically when the connection comes back.Workspace switching
If you manage multiple workspaces, use the workspace selector in the sidebar to switch between them. All data on the overview — metrics, command center previews, and account health — updates immediately to reflect the selected workspace.Getting oriented: your first visit
If you just finished onboarding and landed on the workspace overview for the first time, here is what to do next.Check your connected accounts
Scroll to the Connected accounts section at the bottom. Verify that your social accounts show a green dot (healthy). If any show an amber warning, click Manage connections to reconnect them before scheduling posts.
Explore the command center
Click Create Post to open the composer and draft your first post. Or click Open Library to upload media assets you will use in your content.
Try the AI assistant
Click Chat in the sidebar to open the AI chat assistant. Try asking it to write a caption, suggest hashtags, or generate an image. The assistant can also schedule and publish posts for you.
Navigate using the sidebar
Click through each section in the sidebar — Schedule, Media, Connections, Analytics — to see what is available.
Set your timezone
Go to workspace settings and confirm your timezone is correct. All scheduled post times use this timezone.
Troubleshooting
| Problem | Resolution |
|---|---|
| Metric cards show dashes and never load | Refresh the page. If the issue persists, check your internet connection or visit the system status page. |
| Account shows amber warning but was recently connected | The token may have expired or been revoked on the platform side. Go to connections and reconnect the account. |
| Command center cards show stale data | Data refreshes when you open the overview. Pull to refresh on mobile or reload the page on desktop to get the latest counts. |
| Workspace selector is missing | You only see the workspace selector when your account has more than one workspace. Create a new workspace from workspace settings. |